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IT Panel: The Secret to Fast, Agile IT Service
It’s been said that agility comes with awareness. When it comes to IT support, it means acting rapidly when necessary. An agile IT team is flexible. They can anticipate or quickly adapt to changing...
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Assign. Discuss. Done: More JIRA + HipChat goodness
Together, JIRA and HipChat eliminate shoulder tapping while ensuring that agile teams can collaborate and communicate in real-time. Team members get the information they want, when and where they want...
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See how the JIRA Portfolio team uses JIRA Portfolio
Long-term planning and agile, is it really possible? Even when using an agile approach, there’s still a need to forecast over a long time period. The challenge is to combine both a long-term vision and...
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Webinar Recap: Five Secrets of JIRA Performance at Scale
On Tuesday, JIRA Product Managers Otto Ruettiner and Eve Stankiewicz hosted a webinar on performance testing. In 30 minutes, they revealed the five secrets of ensuring a highly-performant large scale...
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Runkeeper collaborates like champs with Confluence
The Runkeeper team must move fast to keep up with the demands of the 30 million people worldwide who use the app to track daily runs and workouts. To perform like an Olympian, and keep cranking at...
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The challenges of scaling software development teams globally – Part 1
Atlassian is a unique software company: we use our own products just as much as our 40,000+ customers do. And like so many of our customers, we experience the same growing pains that many software...
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What Atlassian application administrators need to know about the “leap...
Introduction A leap second is a one-second adjustment that is occasionally applied to UTC (Coordinated Universal Time) in order to keep its time of day close to the mean solar time. The most recent...
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Webinar recap: Combine long-term planning and agile with JIRA Portfolio
Every quarter, the JIRA Portfolio team does their full roadmap review and long-term planning. This quarter, we were able to convince Martin Suntinger, the Principal Product Manager for JIRA Portfolio,...
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JIRA Portfolio is now JIRA Data Center compatible
Data Center is all about performance at scale. JIRA Portfolio is all about agile at scale. And now we’ve combined the power of both — JIRA Portfolio is now JIRA Data Center compatible! So if you want...
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Getting roadmaps right: tips and tricks from our planning experts
In a previous JIRA insiders, I showed you how the JIRA Portfolio team combines long-term planning and agile execution using JIRA Portfolio. I also mentioned that “techniques for coming up with a...
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Webinar recap: How HipChat went global using Atlassian tools
The HipChat team went from one team in San Francisco to multiple teams across four time zones before anyone could blink – let alone think about how hard it is to pull that off. Josh Devenny (HipChat...
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A shake n’ bake recipe for realistic roadmaps with JIRA Portfolio
This recipe is for the perfect roadmap. It’s data-driven, realistic, and it’ll give you the ability to combine agile and long-term planning, without the need for messy spreadsheets. Ingredients:...
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Three simple ways to encourage bug reporting
In a world of self-driving cars, AI robots, and ever-evolving automation, humans deserve some credit. When it comes to software, bugs are always a concern. A bug in the system can take an entire...
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Break it down: decomposing user stories in JIRA
With over 500k agile projects in JIRA (among just Cloud customers – wow!), we realized we’re sitting on a ton of data that sheds light on how agile teams function. We then bet, that with some...
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Skyscanner’s tips for bug triage in JIRA + JIRA Service Desk
When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For those of us doing the fixing, it’s not as easy as it looks. You’ve probably got a backlog of...
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Codegeist 2015: Enhance the tools you use
We’re happy to announce Atlassian’s 8th add-on developer competition. Add-ons allow you to extend JIRA and other Atlassian products with even more functionality. You can find over 1,800 add-ons in the...
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4 essential how-tos for dealing with scope creep
Stealthy and unavoidable, scope creep hovers over every software development project. Like any other agile practice, no two teams manage scope creep the same and teams at Atlassian are no exception. So...
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How to create product requirements using Confluence
We’ve written quite a bit about the conundrum of writing requirements in an agile environement. The most important takeaway is: the best way to kick-off your software projects is to build a shared...
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3 key DevOps principles to apply to your IT team
This is a guest post from John Custy– President of JPC Group and a 35-year veteran of the IT industry. When asked what problem DevOps aims to solve, Service Operations Lead, Patrick Hill, responded,...
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Tearing down the walls between development and support
This is a guest post from Chris Le Petit– a senior consultant with Valiantys and a former support engineer at Atlassian. Anyone who works in support will agree: it feels like the dev team isn’t exactly...
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